NAMCO ENTERTAINMENT INC.
REASONS NEI COLLECTS PERSONAL INFORMATION
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers and events that you might like to hear about.
INFORMATION NEI COLLECTS AND HOW IT MAY BE USED
There are a number of situations in which your personal information may help us give you better products. For example, (1) we may ask for your personal information when you make contact with NEI by phone to discuss a service issue or question; (2) when you interact with NEI, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, e-mail address and contact preferences; (3) we collect information for market research purposes to gain a better understanding of our customers and thus provide more valuable service; (4) NEI enables you to purchase gift cards and send e-cards to family members, friends and colleagues, at which time NEI may require personal information about you and the person to whom you are sending the card; and (5) we collect information regarding customer activities on the Site, which helps us determine how best to provide useful information to customers and to understand which parts of the Site, products and Internet services are of most interest. This information is automatically collected as you use the Site, and may include information such as your IP address, browser type, computer or device type, unique device identifiers, operating system version, the website from where you navigated to our Site, time and date of using our Site, the pages on our Site that you view, the name of your Internet service provider (ISP), and location information. This information may be shared with third parties or in special circumstances as described elsewhere in this policy.
HOW INFORMATION IS COLLECTED ON THE SITE
Information Collected Through Google Analytics.
Information Collected Through Cookies and Similar Technologies.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. NEI will not use the information collected to market directly to that person.
In some of our email messages we use a “click-through URL” linked to content on our web site. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
In addition we use pixel tags—tiny graphic images—to tell us what parts of our web site customers have visited or to measure the effectiveness of searches customers perform on our site. Pixel tags also enable us to send e-mail messages in a format customers can read. And they tell us whether e-mails have been opened to ensure that we’re sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer. We store all of this information in a secure database located in the United States.
USE AND DISCLOSURE OF INFORMATION
To protect the security and integrity of the Site and the business. As described above, we automatically collect certain information from you so that we can improve your user experience, and protect, maintain and improve the security and integrity of this Site and to enhance the operation or analyze interest in the areas of our Site.
Legal Proceedings. We reserve the right to disclose your personal information to third party companies, organizations and/or individuals for any reason if, in our sole discretion, we believe that it is reasonable to do so, including to credit agencies, collection agencies, merchant database agencies, law enforcement, and for the purposes of litigation or to satisfy laws or regulations, such as the Electronic Communications Privacy Act, the Child Online Privacy Act, regulations, or governmental or legal requests for such information. We may also disclose personal information that is necessary to identify, contact, or bring legal action against someone who may be violating our contracts, policies and procedures. Finally we may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary. Finally, we will share personal information if we believe, in our sole discretion, that access, use, preservation or disclosure of the information is reasonably necessary to respond to any subpoena or enforceable governmental request; to detect, prevent, or otherwise address fraud, security or technical issues; or to protect against harm to the rights, property or safety of NEI, our users, customers or the public as required or permitted by law.
Corresponding with You. We may also use the personal information you provided to us in order to respond to your inquiries and other correspondences or user submissions. We may also use your information in communicating with you regarding important information regarding your personal information.
To Provide Services and Information. As described above, we collect personal information from you so that we can provide information that you request from us. We may use your personal information in order to fulfill your requests, for marketing purposes, and we may also send you information and materials, including about our products and services, and new offerings. We may provide your personal information to third party service providers that help us process orders, and fulfill and deliver products and services that you purchase from us. We may use third parties to help host our Site, send out e-mail updates about the Site, provide marketing and advertising services for us, and remove repetitive information. These service providers will have access to your personal information in order to provide these services, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service. In addition, we, or third party service providers on our behalf, may also collect aggregate information about Site users on an anonymous basis. To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative websites (www.aboutads.info and www.networkadvertising.org).
HOW NEI PROTECTS YOUR PERSONAL INFORMATION
NEI takes precautions—including administrative, technical, and physical measures—to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. Our web sites use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required to make online purchases you must use an SSL-enabled browser in order to protect the confidentiality of your personal and credit card information while it’s transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining your personal information.
INTEGRITY OF YOUR PERSONAL INFORMATION
NEI has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You always have the right to access and correct the personal information you have provided and can help us ensure that your contact information and preferences are accurate, complete, and up to date by contacting us as provided in the “Contact Us” Section below.
YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THE SITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THE SITE FOR ANY REASON.
The Site, including any pages directed to residents in countries and jurisdictions outside of the United States, are operated and managed on servers located and operated within the United States. By using and accessing this Site, residents and citizens of countries and jurisdictions outside of the United States agree and consent to the transfer to and processing of personal information on servers located in the United States, and that the protection of such information may be different than required under the laws of your residence or location.
The Site also contains links to sites operated by third parties, which are not owned or controlled by NEI. Once you leave our site, you may or may not see a new URL in the location bar. Please be aware that we are not responsible for the privacy practices of such other websites. If you provide any information to websites operated by third parties, different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any information to them. You should contact these entities directly if you have any questions about their use of the information that they collect.
NAMCO ENTERTAINMENT INC.
712 N. Central Avenue, Ste. B
Wood Dale, Illinois 60191-1263